Smart Giving Instructions
To securely make a gift, text GIVE to (618) 861-6135.
You’ll be asked to register with a credit/debit card your first time. Don’t forget to save the number in your phone.You can always text EDIT to update your information, setup a recurring gift, and check the status of a gift.
How long does it take for the organization to receive my gift?
It usually takes about 2-3 days between the time you make a gift and when it appears in the organization's bank account.
Does it cost me anything?
Other than standard text messaging and data rates, there aren't any fees!
Is my information sent in a text message?
We never send any personal or financial information via text message. We simply facilitate giving. Your personal and financial information is always encrypted and stored securely.
Is My Credit / Debit card Information Secure?
Yes. All sensitive financial information is stored with bank level security. All information is encrypted and stored by our banking partner to Level 1 PCI compliant standards. Additionally, all transmission to our banking partner and on our site is via an encrypted HTTPS connection.
How will my phone number be used?
Your phone number will never be sold, traded, or given out to third parties. You will only be texted to confirm your giving and receive responses to other requests you make.
How will I know when my credit / debit card is charged?
Anytime your card is charged you will receive both an email and a text message confirmation from Kindrid.
What if I accidentally type the wrong amount?
When you make a gift, you will receive a text confirmation that re-states the amount given. If you made a mistake in typing you can respond with the word "refund" within the first 15 minutes and your credit or debit card will not be charged. After 15 minutes, you can contact us at email@example.com and a refund can be issued for you. Learn more.
Is it case sensitive? Do I have to put a $ symbol?
Nope! Gifts will work as 100 or $100 or $100.00 or 100.00 etc. Any text you enter is not case-sensitive.
How do I unlink my Smartphone from Smart Giving?
If you wish close your account or change your phone number please email firstname.lastname@example.org.
How do I edit my information?
Simply text the word "edit" to your Smart Giving number and you'll be given a link to your Account Settings page.
What is the phone number I text and whose is it?
The phone number you are texting is a secure number that belongs to the organization you are giving to. It is used exclusively for this purpose.
What is Kindrid?
Kindrid is a non-profit organization dedicated to unleashing generosity. Your church uses Kindrid to process giving.
What is Smart Giving?
Smart Giving is Kindrid's entire new approach to giving. We've built a unique system breaking down barriers and making giving more personal and easier than ever before.